Knowledge Base
How to Customize Bot Appearance
- To customize your bot’s appearance, click on your bot and then click on appearance.
- Bot Name on the Widget: Enter your company’s name or the name you wish to assign to your bot.
- Subheading: Enter a customized subheading for your bot.
- UMENBot branding on the widget: Upload your company’s logo or any icon you’d like to feature in the chat header.
- You can change the bot avatar and choose theme color
- Widget icon: Select an icon for the chat widget
- Widget Position: Select bot position left or right
- Input placeholder: Enter a message to appear as a placeholder in the chatbot input field.
- Hide/Show UMENBot banner at the bottom: You can’t remove umenbot branding for free and popular plan.
- Change the setting to open/close the widget by default.